24 X 7 NOC & Support Information
Anova Financial Networks specializes in best-in-class trading connectivity and solutions exclusively designed for the financial industry. We understand that the loss of microseconds can mean the loss of millions. As such, we’ve created systems and procedures to make our networks as close to problem free as possible.
Additionally, we proactively address any potential issues that may arise on the network. In fact, our proprietary radios and end-point termination devices enable our wireless systems to operate at 99.999% availability without any packet loss. However, should any other issues arise, our monitoring system alerts our NOC team and so that they can resolve matters before they become critical events for our clients.
In the rare event that a client calls in, we’ve staffed our phone line with engineers who understand the routes and how they were built. In this manner, we can immediately begin troubleshooting and solving problems.
For immediate response call our NOC at 866.931.2086
For support questions email [email protected]